Privacy Policy

Shopee Image Downloader · Last updated: 12 August 2026

In short: we do not collect your browsing history, the pages you visit, or any personal information. Product images and videos are downloaded directly from Shopee's servers to your computer — they never pass through ours.

What the extension sends to our servers

The extension contacts our licensing server only. Every request it can make is listed below — there are no others.

WhenWhat is sentWhy
On install, then periodically A randomly generated identifier (e.g. 3f2a…) To anchor the start of your 7-day trial so it cannot be reset by clearing browser data, and to check whether you have an active subscription.
When you open the upgrade screen The same random identifier To build a checkout link that can be matched back to your installation after payment.
When you use "Restore purchase" Your order ID and the email you used at checkout To move an existing licence to a new computer or browser profile.
Periodically, in the background Nothing — this request carries no data To fetch updated page selectors so the extension keeps working when Shopee changes its website.

The random identifier is generated on your device with crypto.randomUUID(). It is not derived from your hardware, browser, IP address, account, or any other property, and it cannot be traced back to you. Uninstalling the extension and reinstalling it produces a completely new, unrelated identifier.

What we store

What we never collect

The extension has no permission to access any website other than Shopee, and it does not read page content anywhere else.

Where your downloads go

When you download images or videos, your browser requests them directly from Shopee's content delivery network and saves them to your computer's download folder. Those files are never uploaded to us, and we have no way of knowing which products you downloaded.

Payments

Payments are handled entirely by our payment provider, who acts as merchant of record. We never see or store your card number. The provider sends us only the order reference, the plan purchased, and the email address you entered, so that we can activate your licence.

Service providers

Retention and deletion

Installation records are kept for as long as the extension is in use. Purchase records are kept as long as required for tax and accounting purposes.

You can delete your installation record at any time by emailing us the random identifier, which you can find in the extension's settings. Because we hold no other information about you, that record is everything we have — unless you have made a purchase, in which case the order record must be retained for accounting.

Children

This extension is a tool for online sellers and is not directed at children.

Changes

If this policy changes materially, the updated version will be published here with a new date before the change takes effect.

Contact

Questions or deletion requests: [email protected]